Shipping and delivery
You can choose Home Delivery or Pickup in a Parcelshop - for prices see below.
Home Delivery is based on units - maximum 36 units per box.
Pickup in a Parcelshop is based on weight - maximum 20 kilogrammes per pickupbox.
Pickup in a Parcelshop is the cheapest choice.
But there is always a turning point when you want to compare shipping costs. So depending on what you order, it might be possible that Pickup is more expensive than Home Delivery and vice versa.
It is a good idea to simulate with numbers and shipping method at the checkout page to optimise.
For more info, please see FAQ.
We ship your order with utmost care. When we receive your payment, your order will be shipped as soon as possible. Orders are usually shipped within 1 to 2 business days.
The time needed to deliver your order in Europe varies from 1 to 4 business days, to the US it takes 2 to 6 business days, elsewhere it takes 4 to 9 business days.
Tracking your package is always possible by using the track and trace utility of the courrier. The trackingnumber and link is mentioned in the email you receive after shipping.
If applicable island surcharges or out of area surcharges will be calculated in the checkout.
Important for US customers: there is no shipping to California